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  • PFSA

    Current information for Parents...

     

    What is a PFSA?

    Katie Pavey is our PFSA and she is usually at Kingfisher on a Wednesday and Thursday morning. 

    Parent & Family Support Advisors are appointed to provide direct support to young people and their families.   THE PFSA can help in a variety of ways including school attendance, participation, behaviour and parenting.  Additionally, a PFSA can support parents accessing other agencies.

     

    Aims of a PFSA:

    To promote communication between home and school.
    To increase attendance and outcomes.
    To provide information, support and advice to parents in relation to outside agencies and groups.
    To promote the participation and partnership working of home and school

     

    The PFSA service:

    A confidential, information and flexible approach to meet your family’s needs
    A one-to-one service which can be arranged in a family’s own home, by appointment.
    Help and support to identify and access services available to families.

    If you would like support, speak to your child's class teacher to arrange a referral. 

     

    Helpful websites:

     

    Kooth – an app which young people can access to get support and advice.

    www.kooth.com

    Young Minds - Website which gives advice to both young people and their parents about a range of mental health issues.

    www.youngminds.org.uk

    Somerset Parent Carer Forum - An organisation which supports families with children with additional needs and SEND. 

    https://somersetparentcarerforum.org.uk/wp-content/uploads/2026/09/Wise-workshop-booklet-20262027.pdf

    https://somersetparentcarerforum.org.uk/wp-content/uploads/2026/09/Copy-of-WISE-Calander-202526.pdf

    Young Somerset – An organisation which can support children and families with lower level mental health problems than those who would be eligible for CAMHS. They offer advice and support for families and also wellbeing practitioners who can work directly with young people to give them support.

    https://www.youngsomerset.org.uk/

     

     

    Mental Health Support:

    Mindline - 24/7 Emotional Support & Mental Health Helpline
    Call: 01823 276892

    Samaritans – for everyone, (24/7)
    Call: 116 123 
    Email: jo@samaritans.org
    Provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.

    Childline – for children and young people under 19 (24/7)
    Call: 0800 1111 (the number won't show up on your phone bill)
    ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor for free about anything - no problem is too big or too small. 

    Papyrus – for people under 35 
    Call: 0800 068 41 41 – Monday to Friday 10am to 10pm, weekends 2pm to 10pm, bank holidays 2pm to 5pm 
    Text: 07786 209697 
    Email: pat@papyrus-uk.org
    PAPYRUS is the national UK charity dedicated to the prevention of young suicide. You can contact them for help and guidance for yourself or for someone else in your care.